JS
Jaco S

1 reviews | Active since Sept 2018

06 Feb 2019, 20:28

Pathetic service / unfair treatment

Absolitw horrid experience and mistreatment by the ***** division. My premier cheque account has been frozen since yesterday, after an absolute idiot of a person laid a false complaint.

Responding to the ***** division's request to upload proof that this wS in fact not a ****-and phoning the ***** analyst twice to confirm if she received my email- this completely *********** woman with the vocabulary of a 3 year old, suddenly turned into a debt collection agent, refused to Unblock my account and dropped the call. Sibongile Msimango- I sincerely hope you lose your job, and FNB,- knowing your customer is an attorney- take note- by tomorrow at 9:30 am a court order will be served compelling you to unblock my account, and a punitive cost order will be requested against the bank. Pathetic service!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Feb 2019, 08:29
Official
 Good Day Jaco Steyn, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 
 
Kindly respond to the email sent to you. 

Kind Regards, 
Hello Peter Complaints Team 
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