PATHETIC SERVICE THROUGH FNB

<p>I app**** for a FNB Business bank account 1 month ago on the 31st of May. Within 2 hours a FNB consultant phoned me and got all my details within 1 week my gold cheque card was delivered but had not been linked to any account. FNB then starting sending me corresponding email asking for certain documents which have been sent 8 times in the last month. However FNB Business Banking keeps sending me emails addressing someone else but with my business name on it. I have phoned them over 15 times every time to check what is happening with my account and still I am waiting - do my shock this afternoon I received another email addressing me as Mr Werner Steenkamp ( who I am not ) asking for the same documentation sent a month ago again.</p> <p>How does this work - how can they tell my over the phone they have all the documents and then I receive emails like this???? FNB boosts themselves over the radio as this one stop wondeful bank which makes life so much easier for you - I CAN TESTIFY THAT THIS IS A BIG FAT LIE - their Business department is even more useless than our government</p>