PATHETIC SERVICE STILL NO ASSISTANCE RECEIVED

THEY ARE USELESS I SPENT OVER 30MINUTES WAITING TO SPEAK TO CONSULTANT GET THROUGH TO SOMEONE IN REVERSALS WHO WAS ASSITING ME BUT LINE WAS BAD, I REPEATED NUMEROUS TIMES NOT TO BE TRANSFERED AND STILL CONSULTANT TRANSFERS ME WITHOUT MY CONSENT I HELD THE LINE ANOTHER 30MIN AND WASTED OVER R200 OF AIRTIME AND STILL HAVE NOT BEEN ASSISTED , I NEEDED HELP WITH A REVERSAL ON MY ACCOUNT AND THIS IS SUCH A MISSION