Pathetic service received from FNB

<p>It's been over a month and my issue is still not sorter out!!! I visited the Clearwater branch on numerous occassions only to be made promises which did not materialse. Clearly the staff at the branches aren't trained properly because I was phoned thereafter by both the Northgate branch and the Clearwater branch regarding my issue and given contradicting information. Is there anyone at FNB competent enough to resolve my query?</p> <p>Furthermore, what's the point of having the option to log complaints on your website when they just get ignored????</p> <p>All I want is my money from FNB so that I can move it to a bank that puts customers first.</p>