PN
Poovarsha N
1 reviews | Active since Sept 2017
01 Oct 2019, 09:13
Pathetic service over and over again!!!!!!!!
You guys are seriously ****ing me off! After I posted the last review, the lady called me and advised that she has seen that i have paid the full amount and that she will be closing the loan off my name! She even sent me an email and then now i received an email sating that theres an interest amount of R308 that i need to pay! i will not pay that amount and you will remove this loan off my name immediately! go back and listen to the recording and hear what you consultant advised me!
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FNB (First National Bank)'s replyOfficial
01 Oct 2019, 11:32Good day Poovarsha Naidoo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply01 Oct 2019, 11:32
Official
Good day Poovarsha Naidoo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***