1 reviews | Active since Jan 2018
PATHETIC SERVICE ONCE AGAIN!!!
I don't receive the OTPs. Phoning the number on the back of my credit card is usless: ********** . Same problem as before phoning into the FNB on line system - I get transferred from pillar to post!
Good day Ala Breytenbach,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Ala Breytenbach,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)