Pathetic service new private client

<p>I have recently upgraded my accounts to private from premier because of the poor standards of primer. in hope i will get better service at private i was desperate enough to pay double the bank fees for better services my new so called banker is never available i have not once managed to call her and have her answer. she never responds to my mails and this is upsetting me as i would think a private client would get attention with priority im serously now concidering moving to a new bank as i had faith in upgrading for service which is pathetic to have to think to pay double for a basic service. i would like my bank to listen and assist me. what is the use of having a private banker when you have to speak to a new call center agent. its the same as premier. still low quality. i demand to have my banks attention when i want service. </p>