Pathetic service never seen before

<p>My fnb online banking and app password fnb decides to not recognise i have been locked out my accounts for more than 4 business days. i have spoke to more than 15 consultants and none has resolved my issue. i have verified my account at the atm like the it was advised twice already and that is not the problem. the one person told me they would escalate the issue and it will be resolved within 3 days it still has not been fixed! your calls get dropped every time i call by consultations because they dont want to assist. i am disgusted how you treat your so called primer ( platinum account holders) i have two platinum accounts and a business account and im concidering closing my assets with fnb due to i can not get assistance from anyone!!!!! i thought absa was bad but fnb doesnt even assist at all.. how can your consultants drop calls? i have never experienced this bad level of service as well as they all have a bad attitude. online profile has deleted password 3 times in last 12 months so this is a recurring problem </p>