Pathetic service from ************ FNB

A consultant from FNB reversed an incorrect debit order that went through my account by mistake. What followed was ridiculous charges from FNB themselves amounting to over R700. Imagine! I'm getting charged due to their own mistake. No wonder banks are making profits whilst everyone else suffers. Hyenas.

I logged a call with their so called customer care and a week later this issue has not been taken care of. How ironic. It takes them minutes to charge a client even if it's their fault but takes forever to reverse those charges.