nN
nhlanhlomakhanya N
1 reviews | Active since Apr 2017
08 Jan 2026, 08:38
Pathetic Service from Secure Chat on the banking app
In December I requested I downgrade from premier to easy payu. It was not done. On 4 January I did a follow up after the monthly fee went off on the 3rd. I was told my issue will be escalated as they could have been offline at that time and I was told to wait up to 48 hours for assistance. To date nothing has been done. No communication received either
Helpful (0)
Replies (1)0
Replies (1)nN
nhlanhlomakhanya N's updateReviewer Update
13 Jan 2026, 09:56It's now the 13th January 2026. Has this case been resolved? On the 8th I received a call from a lady and asked me to remove my post because they are dealing with my case??? Care to explain further??
nN
nhlanhlomakhanya N's update13 Jan 2026, 09:56
Reviewer Update
It's now the 13th January 2026. Has this case been resolved? On the 8th I received a call from a lady and asked me to remove my post because they are dealing with my case??? Care to explain further??