Pathetic Service from Platinum

<p>Good Day</p> <p> </p> <p>A cal was made at 11:35am this morning and got through to a consultant. The query was simple nas to why no road side asisstance fee is being deducted from my account, hence the agent could not answer , made me hold on and when i asked him whats the issue he said i can call the road side desk ??? Surely then why have a consultant that is not efficient in their work.... Why must i make another call when the current agent can get the info and revert back to me. Told the cosultant not to give me attitude and he puts the phone down...</p> <p> </p> <p>Being with FNB for now over 24 years its sad to see how they treat their plaitinum customers.....</p> <p> </p> <p> </p>