1 reviews | Active since Sept 2012
Pathetic service from personal loans
Pathetic, this bank requested ITA34 documents for being partially self employed for a small loan of R8500. FNB :-) Your FNB Personal Loan has been approved. Ref: ********** ********** Enquiries: 0860 FASTAP (327827)
But then GOD i have been with FNB for 8years. You can check my bank statements, i dont need to submit sars thats part time work.
But thank you ill moove back to absa. Your call center agent made it clear it will be declined. Have i ever not paid you!?
How can we help u wonderful service.
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***