1 reviews | Active since May 2011
pathetic service from personal banking
<p>I requested my new bank card a week ago as i am going on holiday and needed to use my card. i contacted my personal banker pierre le roux of fnb and explained my issue. for the some odd reason he has been avoiding my calls or is too busy to attend to a client. paying a premium at FNB does not ensure service. I have a bank account with my money yet im not able to use it. It would better if one does not have a bank account coz with FNB they hold ransom to your own money</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)