Pathetic service from FNB Private Wealth

The worst possible service delivery that I have ever experienced. Private banker has changed three times in a year, nothing is ever communicated to the customer. The private bankers are absolutely clueless, cannot communicate with customers on an intellectual level. The internal agents never get back to you when they promise to. Pathetic service from a bank that asks: How can we help you! They make no attempt to help you as the loyal customer for 14 years. I will definitely not recommend this bank to anybody that expects a half a reasonable measure of customer service. Still waiting for contact from a Manager after 26 hours!