Pathetic service from FNB.

Item: FNB (First National Bank)
Rating: 1
Author: Jean M

I have been trying to get a ITB3 statement from FNB. This has proven to be impossible as I get transferred from one call centre agent to another FOR MORE THAN HALF AN HOUR.

This is just ridiculous - FNB wants our business but cant assist. The service is pathetic.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

24 Jun 2021, 10:14

Good day Mr Mahabeer,

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

Regards,

Hello Peter Complaints Team

FNB (First National Bank)'s reply24 Jun 2021, 10:14

Official

Good day Mr Mahabeer,

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

Regards,

Hello Peter Complaints Team