aK
atif K
1 reviews | Active since Jan 2013
01 Dec 2018, 09:28
Pathetic service from fnb call center
Today on 1st of december I spoke with 2 ladies from fnb connect. Name sibongile and noloyolo both are very unprofessional and pretended with me that they cant hear while they could hear. 2nd person noloyolo Smith her side of nice even while I was talking to her. I felt so embarrassed and angry I cant believe. I am very loyal customers more than 10 years and these type of ladies bringing the name to low level.
I am very very unhappy about all this.
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FNB (First National Bank)'s replyOfficial
03 Dec 2018, 12:28Good Day Atif
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***NF
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply03 Dec 2018, 12:28
Official
Good Day Atif
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***NF
Regards,
Client Experience Team
Tel number: ***