Pathetic service from FNB as case *** still not resolved

Complaint Reference ***NF still not resolved as I was promised via a phone call on Monday 02/10/2023.

FNB is a disgrace when it comes to ***** resolution and looking after private client matters - case *** not resolved since it was reported on 01/09/2023, eventhough I pleaded for help as I am financially ruined since I was ****med.

Not even my initial HELLOPETER review has made a difference to this serious matter (below is the response that means nothing)

Business reply FNB (First National Bank)'s reply: 28 Sep 2023, 15:07

Good Day Jacques D,

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

The reference number: ***NF

For further request, you can email us on the below email address:

Email address: ***

Regards,

Hello Peter Complaints Team