PATHETIC SERVICE FROM FNB

PATHETIC SERVICE FROM FNB! I HAVE HAD 2 ACCOUNTS WITH THEM SINCE LAST YEAR.I HAVE AWAITED MY SARS REFUND TO BE PAID TO MY GOLD CHEQUE ACCOUNT.I CALLED SARS AFTER A WEEK,THEY ADVISED THAT THE TRANFER WAS DONE.I CALLED FNB AFTERWARDS,THEY ADVISED I SHOULD GO TO MY BRANCH TO REACTIVATE MY ACCOUNT DUE TO BEING CLOSED.I WENT TO THE MUSGRAVE BRANCH TODAY,THE MANAGER IS ABSOLUTLY RUDE,HE REFUSED TO ASSIST AND ADVISED THAT I NEED TO GO TO SARS AS IT WAS TRANSFERED BACK TO THEM DUE TO MY ACCOUNT BEING CLOSED.

THERE WAS NO NOTIFICATION SENT TO ME THAT MY ACCOUNT WILL BE CLOSED!

I AM EXTREMELY FRUASTRATED AND DISAPOINTED.ACCORDING TO SARS THE REVERSAL WASNT DONE AND ACCORDING TO FNB MY ACCOUNT CANNOT BE REOPEND.

PATHETIC SERVICE INDEED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

THE MUSGRAVE MANAGER SHOULD BE REPLACED.