CG
CREIG G
1 reviews | Active since Dec 2018
31 Jan 2019, 12:12
PATHETIC SERVICE FROM FNB
I have taken out a insurance on a loan account and noticed a double debit going off every month..I sent more than three requests for someone to contact me to get this sorted with no joy When i call the call center they put me through to a company who cannot help me Clearly they have staff who just want to get clients of the phone asap without helping them Fnb service is absolutely pathetic
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FNB (First National Bank)'s replyOfficial
31 Jan 2019, 15:08Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply31 Jan 2019, 15:08
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)