PJ
Paul J

1 reviews | Active since Dec 2017

13 Aug 2018, 11:19

Pathetic service from FNB

Still no resolution after receiving acknowledgement of my complaint a week later.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Aug 2018, 11:58
Official

Good day Paul Johnson,

Thank you for bringing this matter to our attention.

I am disappointed to hear that your previous complaint had not been resolved. I have escalated your comments to FNB Premium Core Banking Opertaions and have requested that they be in contact with you.

Reference number ***F was issued for your complaint

I do apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)