1 reviews | Active since Oct 2011
Pathetic Service from FNB!!!
I have been trying to get assistance from FNB however I’m being transferred from 1 person to the other, I spoke to Ntokozo, Mzanele and Tshwanelo to try and move R20 000 from my straight to budget as I will be on unpaid maternity leave and will not be able to pay this!!! The only other option I have right not is to go under debt review as I’m not getting any assistance from FNB!!! Extremely terrible service for a bank that I’ve been loyal to for years, always paying my accounts on time.
Good day Lufuno,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Credit Card and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good day Lufuno,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Credit Card and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)