1 reviews | Active since Sept 2012
PATHETIC SERVICE FROM FNB
I settled my loan account mid Jan 2018 - after numerous amount of calls and emails I finally got a paid up letter and was assured that no further charges would be charged to the account.. To my surprise this morning I received a statement with an outstanding amount on, I am extremely ****ed off and FNB is the worst bank ever!!!!!!!!!!!!!!!!!!!!!! I refuse to pay these charges, Do you guys at FND not know how to do your jobs??
Hello
Richkaslamat
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Richkaslamat
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***