1 reviews | Active since Aug 2011
PATHETIC SERVICE FROM CALL CENTRE!
<p>I had pathetic service from the Call Centre today. I've asked for debit orders to be reversed on my account, after I have stopped these debit order at the branch, and also at the service provider. The lady was not friendly at all, and put me on hold FOREVER! She did not reverse the debit orders! Every time I phone, I have to hold for more than 5 minutes!! Pathetic! Thinking to close this bankaccount.</p>
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards Complaints Resolution
Naomi Petersen
*** (option one)