HW
Hajira W

1 reviews | Active since Mar 2012

11 Aug 2017, 14:30

Pathetic service from a service provider

<p>I have two transactions from CALANDRIA TWENTY which i do not recall. I contacted customer service to provide more details on the company in question. and was advised they cannot assist and that "*****" department is able to view the full details. I was then transferred to ***** and the consultant advised he cannot view any details besides the ones i see on internet banking. What is the purpose of providing a service if you are unable to answer a simple question? How do i establish the company registered as CALANDRIA TWENTY 22?</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Aug 2017, 09:20
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Your complaint has been routed to the relevant department and I have requested that they provide feedback

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I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

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