Pathetic service for a premier account.

Need to have my pending auth released and yet my bank cannot assist me I would have to contact google in the USA ****ing waste of my time Davashnie Lazarus and her manager Bontle was not helpful either.

Not to mention that I was on hold for 1hr and then the call was answered and the agent did not say anything other than hang up on me and I went immediately through to a online rating system. If this is what you call premier service then you need to really rethink you strategy, as you guys have just provided me with the worst service, not 1s but on numerous occasions and I have been a Loyal banker with FNB for many many years.