Pathetic service far from Premiere banking

<p>FNB you are an absolute joke! You do not deserve even a single star. Your agents Tumi and Nahum deserve to receive an award for being the absolute epitomy of disgusting customer service, they clearly have come from the South African Postal Service and are used to dealing with clients in that manner, I advise that you send them back and quick!</p> <p> </p> <p>Your systems which you tout as being the most advanced are ridiculous and display available amounts and then contradict the facts afterwards, you need to do some serious work on getting these up to scratch because you cannot tell a customer they have 10k available and then change your minds 2 days later once the money has been transfered and then have your glorious contact centre agent confim that the 10k is in fact available.</p> <p> </p> <p>As for your alledged premiere banking offer, this is something that belongs in a toilet! They are never able to resolve a query and want you to phone the other divisions - clearly you do not have a switchboard.</p> <p> </p> <p>I am done with you lot and your pathetic attempt at a premiere offer, I am going back to Capitec and will enjoy the honest communication and bare bones banking approach.</p>