Pathetic service

Dear FNB

I've called the call center but the agents just put me back to the switchboard and again were are left to discuss everything in public.

First you decide to all of a sudden start taking money automatically from my cheque account to pay my credit which is always fully paid.

Secondly you decided that I've missed a payment and start to block my card.

So in order of events. 1. I pay my card in full. 2. You decide to all of a sudden debiting my cheque account for no reason. Please go look at my histoy this has never happend before. 3. You decide to block my cards and not even inform me.

I have a homeloan, vehicle finance, credit and debit accounts with you. Do the math you make allot of money from me and this is the treatment I get.

Do you still want me as a customer?I'm really questioning why I should still bank with FNB.

Kind regards, Simon