pathetic service ever!

<p> </p> <p style="margin: 0in 0in 8pt;"><font size="3"><font color="#000000"><font face="Calibri"><span style="mso-bidi-font-family: 'Segoe Print';">T</span><span lang="EN" style="mso-bidi-font-family: 'Segoe Print'; mso-ansi-language: EN;">oday in the early hours of the morning i ran out of fuel, and experienced the worst roadside assistance from FNB today and will be taking further steps</span><span style="mso-bidi-font-family: 'Segoe Print';">.</span><span lang="EN" style="mso-bidi-font-family: 'Segoe Print'; mso-ansi-language: EN;"> after calling the helpline i</span> <span lang="EN" style="mso-bidi-font-family: 'Segoe Print'; mso-ansi-language: EN;">waited with my pregnant girl in the cold car for more than 3 hours, when I eventually decided to walk to seek help I got ****** by 2 men with knives, they took my one cellphone</span><span style="mso-bidi-font-family: 'Segoe Print';">, </span><span lang="EN" style="mso-bidi-font-family: 'Segoe Print'; mso-ansi-language: EN;">cash I had in my wallet, and they left the older cellphone with me, I had to run back to the car and wait some more with my girlfriend, at this time I’ve ran out of airtime and also informed the agent who spoke with me on the phone. after the agent</span> <span lang="EN" style="mso-bidi-font-family: 'Segoe Print'; mso-ansi-language: EN;">again struggling to get my location I waited another hour, the tow truck people called me saying I need to have the cash ready, I then advised them as per the T's & C's(contract) the fuel will be charged to my </span><span style="mso-bidi-font-family: 'Segoe Print';">bank </span><span lang="EN" style="mso-bidi-font-family: 'Segoe Print'; mso-ansi-language: EN;">account which they disputed, agent from FNB also called me telling me I need to pay the tow truck guys cash, so I ended up agreeing because I needed help and was taking my girlfriend to work, so I withdrew the cash and paid. </span><span style="mso-bidi-font-family: 'Segoe Print';">T</span><span lang="EN" style="mso-bidi-font-family: 'Segoe Print'; mso-ansi-language: EN;">his is the worst service ever! The trauma we had to through is/was too much!</span><span style="mso-bidi-font-family: 'Segoe Print';"> Having to rely on these service is a waste of time and money, seeing that every month i pay for nothing!</span></font></font></font></p> <p> </p>