1 reviews | Active since Jan 2014
pathetic service ever
my card was relegated though I still don't understand what they meant by that it was closed I guess because it was maxed out I don't know,i have been making payments to fnb to the acc they provided me with and I was expecting to get regular updates like statements monthly but I don't receive anything I don't even know the current balance on this account so far, am thinking of stopping these payments so they can hand it over to collection agencies at least they keep you updated I don't even know what's the minimum payments am supposed to pay nothing but am expected to keep on paying it is discouraging since they are aware of my employment status yet maria inacio knows to send threatening emails but they don't want to keep me on the loop it is frustrating
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Credit Card who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Credit Card who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)