RH
Robin H

1 reviews | Active since Mar 2024

14 Mar 2024, 10:48

Pathetic service

I was recently rehabilitated and removed from debt review which was on the 14th February 2024. I was told to email documents from the Master Of the High Court to *** , *** , *** and *** and to date no response nor has it been lifted on FNB. I have sent in the excess of 50 emails with supporting documents. I have also sent email from NCR and Experian credit report.

This is just crazy and ridiculous service from FNB wether I’m a Private Wealth client or someone trying to get back on there feet. I have also been banking with FNB over 10 years. I have a cheque account with FNB and requested to upgrade to the Fusion Premium Account which they declined yesterday being the 13th March 2024.

I sure hope someone at FNB will take the time to read this and respond with a solution and resolve, I guess even going to Hellopeter won’t help as FNB considers themself as the high and almighty

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Replies (1)
RH
Robin H's update14 Mar 2024, 11:12
Reviewer Update
Thanks for the reply, that reply is the exact response I keep getting from auto reply. There is no action on the complaint and not taken up