1 reviews | Active since Jun 2009
Pathetic service Credit Card division
I received an email requesting the ID of my daughter - she has a supplementary card. I emailed to the address provided and it keeps on bouncing. I then received notification that it was suspended. I then tried FNB Call Centre and was given a number to call - that number says INVALID TYPICAL PATHETIC SERVICE FROM FNB
Good day John,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Credit Card and have requested that they be in contact with you.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day John,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Credit Card and have requested that they be in contact with you.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)