PATHETIC SERVICE

I was retrenched on the 3rd July 2020 due to the effects of covid 19. I have mailed fnb regarding my status and inquired regarding the card protection I had on the card. Till this day 4months later I haven't received any contact from fnb. I have sent them about 12 emails regarding my case and 2 times I got a automated response telling me they received my mail and have forwarded it to the relevant parties. I vowed to send a email every day until someone get back to me. Wow for such a big financial institution they got very bad service.