1 reviews | Active since Sept 2009
Pathetic Service
We had a business account with FNB, later the account was closed due to my financial problems as I was waiting for the government to pay me, while I was waiting FNB closed my account without notifying me. I called them to re open our account. They told me to settle the amount that was left witch was the bank charges . I settled the amount as they said they will re-opened the account if I settle the bank charges. I gave them a settlement letter three weeks ago and they told me to wait for 7 days for my account to be re-opened. I waited that seven days even today is not opened. I called them daily without winning. I asked for their supervisor or team leader they told me that I will get a call back that never happened. They are very unprofessional for taking me to pillar to post as I am spending my money to call them. Even my business suffered due to FNB. There is a competition outside, because I send this banking details to the government it will take time for them to change. I am stuck with the devil. I don’t recommend FNB to anyone close to me. Their service is pathetic.
