PJ
Pranav J
1 reviews | Active since Dec 2018
13 Dec 2018, 10:38
Pathetic service by FNB
FNB is providing really pathetic services. My international card limit is blocked and despite of 5 days of follow up there is no proper response. No one is picking up call on Forex helpline ********** 739. I am waiting on call for past 30 minutes. What kind of service you are providing to customer where customer has to struggle for small things. I did every bit of what has been asked by customer care executives, sending self certificate emails etc.. etc... Still my limit is not unblocked. I have my payments to be done and I am struck. I am feeling helpless and frustrated.
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FNB (First National Bank)'s replyOfficial
13 Dec 2018, 12:46 Good Day PranavThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref : ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply13 Dec 2018, 12:46
Official
Good Day PranavThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref : ***NF Regards, Hello Peter Team Tel number: ***