CA
Carren A
1 reviews | Active since Sept 2019
09 Sept 2019, 13:47
Pathetic service
On the phone for 22minutes going round and round in circles.. spoke to 2 people with not the slightest attempt at actually helping only for them to hang up the phone. Utterly pathetic. No use in going to the branch, they just make you call the support centre anyways. Highly disappointing
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Replies (1)
FNB (First National Bank)'s replyOfficial
09 Sept 2019, 14:49Good day Carren Aranes,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply09 Sept 2019, 14:49
Official
Good day Carren Aranes,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***