Pathetic service at THE GLEN

FNB THE GLEN.. it is appalling the way you treat your senior citizens coming into the branch for help. My parents went in for a passport application and not one single person assisted them. Do you people think it is so easy being at the age and being told to do it online???? Some old people find it difficult, you may have the skill and are born in an online era but they are not. And to think you are a branch that has human beings employed to assist your clients!!! I would rather all branches close so we can all do ONLINE!!!! What is your purpose?????