NM
Nomvee M
1 reviews | Active since Mar 2014
08 Nov 2019, 09:31
PATHETIC SERVICE AT FNBLIFE!!!!!
I took a life cover from FNB on Monday till today i have not received the documents. Everyday I call the call center requesting them and they always say they have sent them. If it takes four days to get simple policy documents how will it take for them to approve a claim. If you cant send the documents just cancel the policy!!!!
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Replies (2)
FNB (First National Bank)'s replyOfficial
08 Nov 2019, 12:12Good Day Nomveleli
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply08 Nov 2019, 12:12
Official
Good Day Nomveleli
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
NM
Nomvee M's updateReviewer Update
08 Nov 2019, 14:35I would like to say thank you to Natasha Pillay in the FNBLIFE department for your outstanding customer service. She confirmed what I have been telling other arrogant consultants that your system is not working properly it doesn't send the emails. Keep up the good work.....
NM
Nomvee M's update08 Nov 2019, 14:35
Reviewer Update
I would like to say thank you to Natasha Pillay in the FNBLIFE department for your outstanding customer service. She confirmed what I have been telling other arrogant consultants that your system is not working properly it doesn't send the emails. Keep up the good work.....