1 reviews | Active since Jan 2013
pathetic service at FNB lenasia
<p>Came to do a deposit...seen the atms were extremely busy so was referred by the attendant on entry to go to the tellers after enquiring amount i wish to deposit...after standing in the queue at the tellers finally get to the front only to be rudely told by the teller that my deposit has to exceed 15000 to deposit there...all this after being sent to the tellers by the attendant i have to now stand in an even longer queue at the atm</p>
Good day Mr. Huzayfah
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. Huzayfah
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***