UB
Unise B
1 reviews | Active since Sept 2019
17 Sept 2019, 09:44
Pathetic service at FNB
I have been listed as a risk client at FNB. After many calls/complaints and going into the bank, no one can tell me why or what is going on.
I haven't bee a FNB client for 12 years, and have settled all my debt before closing my account. I am very disappointed in FNB, they use to be an outstanding bank.
As I'm typing this I've this have been my 3rd call for the day again and I've been holding on for 18min already. It's pathetic…..
I had one guy phoned me back once and said he will get back to me again... NOTHING TILL DATE.
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Replies (1)
FNB (First National Bank)'s replyOfficial
17 Sept 2019, 11:02Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is | ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply17 Sept 2019, 11:02
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is | ***NF
Regards
Hello Peter Complaints Team
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