VN
Vilasen N

1 reviews | Active since Mar 2009

01 Jul 2015, 10:36

Pathetic service as usual..whats new

i sent an email to have my petrol card cancelled 5 days ago. No response yet? Why is FNB's service so bad....you really don't deserve my business. Every time i need something done i have to revert to a public forum. Please cancel my credit card effective the date i requested it to be cancelled as i am not prepared to pay any further costs from the date i requested closure<br> <br> My ref is Rw***<br> <br> Poor service is synonymous with FNB. I'm confident that the next time i need assistance from MY bank i have to do it via hellopeter<br> <br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jul 2015, 13:11
Official
Hello fighter,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 714523 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)