1 reviews | Active since Sept 2015
Pathetic Service as usual for FNB and eBucks!
Pathetic Service from both FNB and eBucks!
I lodged a complain 11 days ago with FNB Premier banking service and received to feedback. (Ref: ********** 00)
I lodged a complain to eBucks and also received no feedback for 8 days after the initial we will investigate..... (Ref: EC: 765227c6)
Good Day Jaco ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Jaco ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***