TC
Tilen C

1 reviews | Active since Jul 2016

17 Dec 2017, 19:55

Pathetic service and support for FNB premier customers

Contacted FNB several times as I am traveling abroad and needed assitance before I left SA. My requests have still not been carried out and this is after numerous calls to many divisions due to *********** staff.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Dec 2017, 11:07
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)