1 reviews | Active since Jun 2020
Pathetic Service and Bogus Underhanded Bank Charges!!
FNB ****s people out of hidden bank charges! They charged me an excess banking fee two days in a row There consultants are useless too! I spoke to 3 different consultants and all they have to say is that is how the bank operates and I can send a complaint via email. Needless to say I’m STILL waiting for a reply from their complaints department.
When I asked the consultants to escalate the matter they told me someone will het back to me in 3 working days. How is that an escalation!? Escalating a problem means it needs to be tended to immediately- not 3 days later!!!
I want my money reversed today! These bogus bank charges were never explained to me properly and I was never made aware of this.
FNB how can we help you? Clearly only helpful when it suits them! I’m disgusted by this pathetic service!!!
All I want is to have my money refunded that was unfairly taken out of my account, and I want it resolved today!!
I refuse to wait 2 or 3 days for an urgent matter to get resolved because that is not how you deal with urgency. Urgent matters need to be attended to NOW! Not 2 days later.
Please get a supervisor or manager to override and fast track this process so that I can have my money reversed into my account TODAY!!!!
All I want is to have my money refunded that was unfairly taken out of my account, and I want it resolved today!!
I refuse to wait 2 or 3 days for an urgent matter to get resolved because that is not how you deal with urgency. Urgent matters need to be attended to NOW! Not 2 days later.
Please get a supervisor or manager to override and fast track this process so that I can have my money reversed into my account TODAY!!!!