Pathetic Service

I’ve been trying to unlock my online banking for more than a week. Some *********** woman by the name of Antoinette Hendricks has refused to unlock my account saying my signature is different from the initial one. I simply asked her for the way forward as I urgently need to access my funds, sent her numerous emails with no response. This is someone who apparently employed as a Digital Portfolio Manager. I’ve asked her to get her manager Etienne Muteba- to contact me, also no response. The entire bunch including Levuyo( who assisted with business online banking) is not willing to guide and assist. Does Jacques Cilliers even know about the pathetic service Fnb offers to client? I don’t think so. This is only the beginning, I will expose this useless bank on all media platforms.

Some of us cannot accept poor customer service at any given time. I cannot be begging for service - ITS NOT ACCEPTABLE!