Pathetic Service!

THIS IS NO ACCEPTABLE!! We opened a Businesses account only to find that FNB does not know how to activate the internet banking. So now people have NOT BEEN PAID because they don't know what they are doing. They linked the account to the wrong person and now we cannot authorise any payments. 5 Hours later sitting in the bank trying to find a resolution we STILL CAN NOT pay our suppliers and employees. And not even the Bank manager can assist. Is there no FNB Technical team to assist? Two days later and nothing has changed. This is not on for a huge bank of this magnitude!.