Pathetic service

Good Morning

Being a private wealth client means nothing to FNB as I have to keep calling for a progress and never get any feedback from the portfolio manager or anyone else. So what’s the purpose of paying the exorbitant monthly fee when I honestly don’t get the service . Each time I call, I am told to pursue it myself.

I have requested to close my bond as it’s fully paid and todays still waiting for an update.

How does FNB appoint useless attorney to deal with the matter where as for weeks I don’t get a call nor an email regarding the matter

Poor service from FNB and the attorneys affiliated with the bank