AG
Annelicia G

1 reviews | Active since Nov 2020

25 Apr 2022, 20:08

Pathetic service

My card was ****** on 28/03 the card was blocked on fnb app however the card was used for toll fees. I contacted the bank and a ***** case was opened within a few days my funds were reversed. Now I log into my app and I see my account overdrawn for over R6000 how the hell does the bank allow such things and why is the card still active??? I contacted them immediately and they cannot give me answers. Extremely disappointed with the pathetic service and the fact that they cannot protect us.

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Replies (1)
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Annelicia G's update26 Apr 2022, 21:13
Reviewer Update
I still haven't received any phone calls or an apology for this. Really disappointing. I will be closing this account it's not worth doing business with you.