Pathetic service!!!

I purchased a TV via tele sales last week Tuesday or Wednesday. When i concluded the contract, i was advised that i would receive the TV within 3 working days. It took your courier company (Digital Planet) a week to verify the TV license. I was advised i would receive a call from Digital planet to confirm TV license details, but that did not happen. I had to constantly call and email to follow up, before any feedback was provided. TV license was finally verified yesterday, but i was advised delivery of the TV would happen on or before the 14th of Jan 2020. Had i known it would be a tedious process to acquire the TV through FNB, i would have never concluded the contract. I checked out HelloPeter reviews for Digital Planet and 90% (if not more) were all complaints regarding delivery time. I would highly suggest looking into that. I am appalled by the level of service i received from FNB, as Digital Planet is contracted to FNB to carry out courier services. If i do not receive my TV by Friday 20 Dec 2018, please cancel my contract!!!!!!