Pathetic service

Worst experience closing my credit card. First given a settlement amount on the 16th july which i paid this given by a bianca on secure chat. Spoke to Hombisa Xalisile of credit depart who confirmed nothing owed and account should be closed in a few days and an amount still owing to me that call was on 26th july at 10.05. Followed up today just to be told i owe another amount of ovet R1000 to settle this told by an adrian on the secure app and a quan holland via email. Sending me from pillar to post. Its easy for fnb to phone and offer you debt but when you want to get out of debt and close accounts they drain you. Im busy trading my vehicle in for a smaller cheaper model and most definitely wont be financing it with fnb rather go to another instution. Hoping to get all my accounts away from fnb including bonds.