Pathetic Service

FNB has no sense of buisiness understanding of clients need, the staff there are so poorly trained. 1. I app**** for bank guarantee of R1 320 000, which is the amount I have in my business account, this is a condition of a tender I am bidding for, I was told this will take 2 weeks, yet the Tender closes on the 10th September, I do not have such luxury of time and I do not understand why must I wait for so much yet I am not requesting credit and worse I stand to loose millions of rands because of this rubish waiting period.

2. I phone the 24hr business desk to request that they resend the Bank Code Letter directly to the branch so I can get it stamped as they do not stamp it from the buusiness desk...which pathetic in anycase, I spoke to a lady by the name of Mpho, she promised to email this and she has not emailed it,

I hate the day I opened my business accounts with FNB, this bank must be shout down....I am very angry and frustrated. I will do everything possible to punish FNB should I loose these business opportunities, what kind of a bank care less about its customers worse those in business.